Confidence of a market leader. Hakonen is the national market leader for home deliveries and installation services
Select the right delivery speed. What suits your brand the best – traditional, same-day or next-day?
- Express delivery: delivered to the customer within the agreed time slot on the same day.
- Same-day delivery: on the same day.
- Next-day delivery: the previous day’s orders.
- In traditional terminal transport and consolidation, the delivery time is determined by the arrival of the freight.
Competitive edge through customer experience. Digital interface for consumers and the best dispatching and ERP systems on the market. The customer can select the delivery time, track the delivery on their smartphone and give feedback on the service.
Comprehensive and regular service reporting. We measure customer satisfaction and report our monthly customer feedback at the agreed level. In addition to reporting, we offer order tracking, customer feedback and real-time deviation functions in the Sherpa system.